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Automatic Dog Feeder
Steel Food Bowl
Charger
Instructions Manual
We understand the value of your time. That’s why our team is trained to respond promptly and efficiently, ensuring your queries and issues are addressed without unnecessary delays.
Frequently Asked Questions
The battery backup typically lasts 2-3 days on three D-cell batteries, ensuring your dog's feeding schedule continues uninterrupted during power outages or electrical issues.
Absolutely! The PuppiFet app allows you to customise portion sizes for each scheduled feeding, perfect for accommodating your dog's specific dietary requirements throughout the day.
The PuppiFet is designed specifically for dry kibble. Wet food can cause clogging and spoilage. For best results, use dry food with kibble sizes between 5-15mm.
The app sends push notifications if food isn't dispensed or if your dog hasn't eaten within a set timeframe, helping you monitor their health and appetite remotely.
Medium-sized kibble (5-15mm diameter) works best. Smaller kibble may jam the mechanism, whilst larger pieces might not dispense properly through the dual-layer division system.
Yes! You can add multiple users to the app, allowing family members to monitor feedings, adjust schedules, and check on your dog through the HD camera feature.
We recommend cleaning the bowl daily and the entire unit weekly. The easy-disassembly design and dishwasher-safe stainless steel bowl make maintenance quick and straightforward.
Yes, the PuppiFet functions with pre-programmed schedules without WiFi. However, you'll need connectivity for remote control, notifications, and video monitoring features through the app.