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Dog Water Fountain
User Manual
We understand the value of your time. That’s why our team is trained to respond promptly and efficiently, ensuring your queries and issues are addressed without unnecessary delays.
Frequently Asked Questions
We recommend cleaning the fountain weekly with warm soapy water or placing dishwasher-safe components in your dishwasher to maintain optimal hygiene and water freshness for your pets.
Absolutely! The PupiHydra is designed for both cats and dogs of all sizes, with flowing water that naturally appeals to pets and encourages increased hydration regardless of species.
For optimal filtration performance, replace the activated carbon filter every 2-4 weeks and the pre-filter sponge monthly, depending on your pet's usage and water quality in your area.
Yes, the energy-efficient 1.5W pump is designed for continuous 24/7 operation without overheating, providing constant access to fresh, flowing water for your pets throughout the day and night.
The fountain features clear minimum and maximum water level indicators, and the pump is designed to operate safely. Simply refill when approaching the minimum line to maintain optimal performance.
The 304 stainless steel is food-grade, BPA-free, and completely pet-safe, offering superior hygiene compared to plastic alternatives whilst being resistant to bacteria growth and corrosion over time.
The pump operates at less than 20dB, comparable to a quiet whisper or rustling leaves, ensuring it won't disturb you or your pets during sleep or quiet activities.
With its generous 3.2L capacity, the PupiHydra is perfect for multi-pet households, providing sufficient water for several cats or dogs whilst reducing the frequency of refills throughout the day.