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Frequently Asked Questions
The Easepuppy mat uses a pressure-activated cooling gel that absorbs your dog's body heat. It doesn't require electricity or pre-cooling; it simply works on contact to provide a consistently cool surface for comfort.
The Easepuppy Dog Cooling Mat is designed to be a versatile one-size-fits-most solution. Its generous dimensions and flexible design comfortably accommodate small, medium, and large breed dogs for ultimate convenience.
The Easepuppy mat provides cooling relief for several hours at a time. It recharges itself naturally once the pressure is removed, ready to provide cool comfort again whenever your dog needs it.
Yes, the non-toxic gel is completely safe. While the durable cover is designed to resist punctures, the gel is harmless if ingested and will not cause any toxicity, ensuring your pet's safety.
For best results, we recommend placing the Easepuppy mat in a shaded, cool area. Prolonged direct sunlight can heat the mat's surface, reducing its cooling efficiency during the hottest parts of the day.
Cleaning your Easepuppy mat is simple. Just wipe the surface with a damp cloth and a mild soap if needed. Thanks to its waterproof layer, you can easily clean up any mess without worry.
Absolutely. The Easepuppy mat's cushioned, supportive surface is excellent for relieving pressure on sore joints. The cooling effect can also help soothe inflammation, providing dual comfort for arthritic pets.
Store your Easepuppy mat flat in a cool, dry place away from direct sunlight. Avoid folding it sharply to protect the internal structure and ensure its longevity for many summers to come.